At Lotus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our AI therapist chatbot.
Data Confidentiality
We value your trust and want to assure you that all data collected by Lotus is treated as strictly confidential. We do not share, sell, or disclose your personal information to any third parties without your explicit consent, unless required by law.
Data Usage for Model Improvement
To provide you with the best possible experience and continuously enhance our AI therapist chatbot, we may use your data to train and improve our model. This data will be anonymized and aggregated, ensuring that it cannot be directly linked to any individual user.
Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our systems and procedures are designed to safeguard the information you provide.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you choose to delete your data or terminate your account, we will promptly remove your personal information from our active databases. However, please note that residual copies of your data may remain in our backup and archival systems for a limited period.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any concerns about the data we collect, please contact us directly using the information provided at the end of this policy.
Third-Party Services
Lotus may utilize third-party services, such as hosting providers or analytics tools, to support and enhance our services. These third parties are bound by confidentiality agreements and privacy policies to protect your personal information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. Your continued use of the Lotus app after any modifications signifies your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the data we collect, please contact us at contact@lotustherapist.com